Trustpilot is one of the most popular online review platforms. It has become nearly ubiquitous in the UK and other European countries. Your Trustpilot score can have huge effect on your Google conversion rates and is thus very important to manage.

We integrate with Trustpilot via their API. There are two types of integration:

  • No PII data: where we do not get any customer emails or other proprietary data sent to Trustpilot such as order info.
  • All data: we fetch everything that is available on Trustpilot.

For the former we only need to know the websites you want to monitor. For the latter please contact your Chattermill Account Manager or to our support team to get a magic link where you can log in with your TrustPilot account. Once this is done we obtain a secure Access Token we can use to fetch your data on an ongoing basis.

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