Key Features & Support

Your go to guide for the key parts of the Chattermill dashboard

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11 articles in this collection
Written by Junior Hewitt, Anisha Kainth, and Billie Bradley

Survey Sample Size Calculator

How many people need to take your survey to make it statistically significant?
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Written by Billie Bradley
Updated over a week ago

Adding Tags

How to add tags to comments
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Written by Anisha Kainth
Updated over a week ago

How to invite users to a project

Users with admin access can invite other users to dashboards they have access to, here is how to do it
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Written by Junior Hewitt
Updated over a week ago

Feedback Search Cheat Sheet

How to use Search in Feedback to find exactly what you need
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Written by Junior Hewitt
Updated over a week ago

Feedback Explained

How to use Feedback to see all customer comments across all channels
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Written by Junior Hewitt
Updated over a week ago

Metrics Explained

Visualise your analysed data in a series of interactive charts.
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Written by Junior Hewitt
Updated over a week ago

Definitions & FAQ's

Themes, Categories, Sentiment - What does it all mean?
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Written by Junior Hewitt
Updated over a week ago

How to reset your password

Reset your Chattermill password
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Written by Junior Hewitt
Updated over a week ago

Custom Segments Explained

How to filter and segment groups of customers using custom segments within your Chattermill dashboard
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Written by Junior Hewitt
Updated over a week ago

Custom Dashboards - Group your Metrics Charts

Use dashboards to create customisable reports, using multiple metric charts
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Written by Junior Hewitt
Updated over a week ago

Pulse Explained

An overview of the Pulse Tab and the available metrics.
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Written by Junior Hewitt
Updated over a week ago